The origin of Kinesiopoint and our service standard
Kinesiopoint was founded in Novi Sad out of a simple need for a reliable cleaning service that respects agreed schedules and fixed upfront pricing. We noticed that most agencies send unprepared cleaners with household chemicals and cloths of questionable cleanliness, leaving the job half-done without any warranty.
We decided to set a different work standard. Our teams arrive with industrial machinery, a color-coded cloth system, and biodegradable cleaning agents that do not harm furniture or household health. Before leaving any property, the team lead and the client inspect every room using a checklist.
We operate transparently at Danila Kiša 12. We have no hidden transit fees within the city and no unexpected surcharges at the end of the day. You only pay once you have personally verified the quality of the completed work, in cash or via bank transfer.
Punctual agreements
We arrive at the scheduled time and complete the work within the estimated hours. We do not change prices after confirming a quote.
Hygiene consistency
We apply strict separation rules for equipment used in bathrooms and living areas. Our cloths are thermally disinfected after every client.
Local accountability
We focus exclusively on Novi Sad and the surrounding area, allowing us to respond quickly. We address every complaint with an immediate on-site visit.
Our principles for on-site work
Fixed cost estimate
The price agreed upon before starting remains final, with no extra charges or hidden fees.
Designated team leader
The same supervisor oversees the work from the team's arrival on site through final sign-off.
To-the-minute punctuality
We respect your schedule and arrive at the agreed time with full equipment.
Dedicated microfiber cloths
We use a color-coded system to prevent cross-contamination between rooms.
Industrial equipment
We use steam cleaners under 4 bar of pressure and deep extraction vacuuming.
Payment after inspection
You pay in cash on site or by bank transfer only after inspecting the completed work.
We carry out every work order according to clear cleanliness standards, without skipping details and without using unverified chemicals that could damage surfaces.
Radovan MiškovićHead of Field Control and OperationsHow we maintain consistent quality of work
We complete every work order with dedicated equipment and sanitized microfiber sets prepared before departure. We consider the job done only when the client signs the checklist on site without objections.
Kinesiopoint